Privacy Policy

Last Reviewed: 18/11/2020

Introduction

Monarch takes privacy seriously – we are committed to keeping your personal information private. All personal data we collect is kept strictly secured, and is only used for the purposes described in this privacy policy.

This privacy policy applies to information collected through our websites and any information we collect through our other interactions with you (for example, if you talk to our customer services team). 

Who are ‘we’?

When we talk about “we” (or “our” or “us”), we mean Monarch. We are based in Bangladesh but we supply goods all over the world. 

What is ‘Personal Data’?

We treat any data that could directly or indirectly identify you (or your family or your personal device over time and across services) as “Personal Data”. This includes information like your name, address, telephone number and your email address but in some cases it may include less obviously identifying information, like your IP Address. 

Retention

How long we retain your personal data depends on what it is, what we need it for (for example, keeping track of your warranty rights) and whether we are legally required to keep it. Once we no longer need to retain it, we will make sure your personal data is deleted. 

Changes to this Policy

We may revise this privacy policy from time to time as we add new features or as laws change. When we make changes to our privacy policy, they are reflected on this page and the revision date will be noted at the top. Any revised privacy policy will apply to personal data, Customer Information and Usage Data we already have about you at the time of the change, and any such information created or received after the change takes effect.